Returns & Exchanges
At MUNICIPAL, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether it's a fit issue or a change of heart, we make the process seamless so you can get back to your training.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Gear
Place the items in their original packaging, ensuring all tags are attached, and secure the prepaid label to the outside of the box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; you will receive a notification and your refund or exchange once our warehouse processes the return.